tag:blogger.com,1999:blog-2767812925588956531.post7828921350261617712..comments2023-07-19T04:18:19.395-04:00Comments on Marketing Engagement by Valerie Conyngham: Sephora's half hearted Beauty Insider loyalty programMarketing Engagementhttp://www.blogger.com/profile/07704376975870501522noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-2767812925588956531.post-70973681586309710782011-03-06T09:00:08.219-05:002011-03-06T09:00:08.219-05:00It sounds like Sephora has been doing a better job...It sounds like Sephora has been doing a better job with their loyalty program. This post was originally written 3 years ago, so like anything, comments in posts do become outdated. Thanks for the updates.Marketing Engagementhttps://www.blogger.com/profile/07704376975870501522noreply@blogger.comtag:blogger.com,1999:blog-2767812925588956531.post-12314168998982676422011-03-05T21:09:21.852-05:002011-03-05T21:09:21.852-05:00Sephora also does provide special shopping events,...Sephora also does provide special shopping events, free samples, free consultations (makeup applications). is it possible that the Sephora by you is servicing its clients poorly? They do have client service surveys, and I can say as a past employee of Sephora, that they took those surveys very seriously.Chantallnoreply@blogger.comtag:blogger.com,1999:blog-2767812925588956531.post-6161238905704736352011-03-05T21:03:42.848-05:002011-03-05T21:03:42.848-05:00This is actually untrue, because you CAN go into a...This is actually untrue, because you CAN go into any sephora and ask for a sample of practicly anything in the store and they will provide you with a small "personalized" sample in a clear bag for no cost and no purchase is required. Those samples differ from the beauty insider rewards gifts because the rewards gifts are larger. <br /><br />Also, when you reach 500 points, you can choose to recieve a full size gift(one time it was an entire palette, containing 10 eyeshadows, lip glosses, and blush). I would say, your report is "half hearted". All businesses possessing rewards cards including your grocery store do so to promote customer loyalty.Anonymousnoreply@blogger.com